Last Updated: January 1, 2026 | Effective Date: January 1, 2026
Please read these Terms & Conditions carefully before using the sbotob platform. By creating an account, making a deposit, or placing a bet on sbotob, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any part of these terms, you must not use our services. These terms constitute a legally binding agreement between you and sbotob.
In these Terms & Conditions, unless the context otherwise requires, the following terms shall have the meanings set forth below:
By accessing the sbotob website, registering an account, or using any of our services, you expressly agree to comply with and be bound by these Terms & Conditions, as well as our Privacy Policy, Responsible Gaming Policy, and any other policies referenced herein. These terms apply to all users of the sbotob platform, including casual visitors, registered players, and VIP members.
We reserve the right to modify, amend, or update these Terms & Conditions at any time without prior notice. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the sbotob platform after such changes constitutes your acceptance of the revised terms. We recommend that you review this page periodically to stay informed of any updates.
If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed, and the remaining provisions shall continue in full force and effect.
You must be at least 21 years of age or older to register an account and use the sbotob platform. This age restriction is strictly enforced in accordance with Indonesian law and international responsible gaming standards. By registering, you represent and warrant that you meet this minimum age requirement. We reserve the right to request proof of age at any time, and accounts found to belong to individuals under 21 years of age will be immediately suspended, with any deposits forfeited and winnings voided.
The sbotob platform is intended for use by residents of Indonesia. By creating an account, you confirm that you are physically located in Indonesia at the time of registration and account use. Players from jurisdictions where online gambling is explicitly prohibited by law are not permitted to use our services. It is your sole responsibility to ensure that your use of sbotob complies with all applicable local, provincial, and national laws in your jurisdiction.
To create an account, you must provide accurate, current, and complete information as prompted by the registration form, including but not limited to your full legal name (as it appears on your government-issued ID), date of birth, email address, phone number with Indonesian country code (+62), residential address, and preferred currency (Indonesian Rupiah - IDR). You agree to maintain and promptly update this information to keep it accurate and complete at all times.
Each player is permitted to hold only one (1) active account on the sbotob platform. The creation of multiple accounts (also known as "duplicate accounts" or "multi-accounting") is strictly prohibited. If we detect or suspect that you have opened more than one account, we reserve the right to suspend or close all such accounts, void any bets or transactions, confiscate bonuses and winnings, and retain deposits as compensation for administrative costs and damages.
You are solely responsible for maintaining the confidentiality of your account username, password, and any other security credentials. You must not share your login information with any third party. Any activity conducted through your account will be deemed to have been authorized by you, and you will be held responsible for all transactions, bets, deposits, and withdrawals made using your account credentials.
If you suspect that your account has been compromised or accessed by an unauthorized party, you must immediately notify our customer support team via live chat, WhatsApp, or email. We will take appropriate action to secure your account, but we cannot be held liable for any losses incurred prior to receiving notification of the security breach.
As part of our regulatory compliance and anti-money laundering obligations, sbotob requires all players to complete a Know Your Customer (KYC) verification process before making their first withdrawal. You will be required to submit clear, legible copies or photos of the following documents:
Our compliance team typically reviews and approves documents within 2-6 hours during business hours (Monday-Friday, 9 AM - 9 PM WIB). Documents submitted on weekends or Indonesian public holidays will be processed on the next business day. If any documents are unclear, expired, or do not match your registered account information, we will contact you to request replacement documents. Failure to complete KYC verification may result in withdrawal restrictions or account suspension.
sbotob supports a wide range of local Indonesian payment methods to ensure convenient and secure deposits. Accepted payment methods include bank transfers via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI (Bank Syariah Indonesia), and Bank Permata, as well as e-wallet transfers via OVO, DANA, GoPay, ShopeePay, and LinkAja. All transactions are processed in Indonesian Rupiah (IDR).
The minimum deposit amount is Rp 50,000 for bank transfers and Rp 20,000 for e-wallet deposits. Maximum deposit limits vary by payment method and are displayed on the deposit page. Players may be subject to additional deposit limits based on their account verification status and transaction history.
Most deposits are credited to your sbotob account instantly or within 15 minutes of submission. In rare cases, deposits may take up to 1 hour to process due to banking system delays or verification requirements. If your deposit has not been credited within 1 hour, please contact our customer support team with your transaction reference number for assistance.
sbotob does not charge any fees for deposits made via supported Indonesian banks or e-wallets. However, your bank or e-wallet provider may charge transaction fees or service charges, which are beyond our control. Please check with your payment provider regarding any applicable fees.
You represent and warrant that all funds deposited into your sbotob account are derived from legitimate sources and do not originate from any illegal or criminal activity. We reserve the right to request documentation proving the source of your funds as part of our anti-money laundering (AML) compliance procedures. Failure to provide satisfactory evidence may result in account suspension and forfeiture of funds.
To make a withdrawal, you must have completed the KYC identity verification process and met any applicable wagering requirements on bonuses. Withdrawals can only be made to a bank account or e-wallet registered in your own name. The name on your withdrawal destination must match the name on your verified ID documents exactly.
The minimum withdrawal amount is Rp 50,000. Maximum withdrawal limits vary based on your account level, payment method, and verification status. Standard accounts can withdraw up to Rp 50,000,000 per transaction and Rp 200,000,000 per month. VIP members may be eligible for higher limits. Requests exceeding these limits may be split into multiple transactions or require additional approval from our finance team.
sbotob processes most withdrawal requests within 15 minutes to 2 hours during business hours. Our average withdrawal processing time is 38 minutes. First-time withdrawals requiring manual KYC review may take 2-6 hours. Withdrawals requested during weekends or Indonesian public holidays (Independence Day on 17 August, Idul Fitri, Nyepi, etc.) may experience extended processing times and will be handled on the next business day.
sbotob does not charge fees for withdrawals. However, your receiving bank or e-wallet provider may deduct transaction fees or service charges from the received amount, which are beyond our control.
We reserve the right to refuse or delay withdrawal requests in the following circumstances: incomplete or pending KYC verification; detection of suspicious or fraudulent activity; violation of these Terms & Conditions; active bonus wagering requirements not yet met; discrepancies between account information and verification documents; or ongoing investigation into your account activity. In such cases, we will notify you via email or SMS and provide instructions for resolution.
sbotob offers various bonuses and promotional offers including welcome bonuses, reload bonuses, free spins, cashback, and refer-a-friend rewards. Each bonus is subject to specific terms and conditions including eligibility criteria, minimum deposit requirements, wagering requirements, game contribution percentages, maximum bet limits while bonus is active, and validity periods. These terms are published on the relevant promotion page and must be read carefully before claiming any bonus.
Most bonuses are subject to wagering requirements (also known as "rollover requirements" or "playthrough requirements"), which specify the number of times you must wager the bonus amount and/or deposit amount before winnings can be withdrawn. For example, a bonus with a 30x wagering requirement on a Rp 1,000,000 bonus means you must place a total of Rp 30,000,000 in bets before withdrawal. Wagering requirements vary by bonus type and are clearly stated in the promotion terms.
Not all games contribute equally toward wagering requirements. Typically, online slots contribute 100%, live casino games (baccarat, blackjack, roulette) contribute 10-20%, and sports betting contributes based on odds (e.g., bets with odds below 1.50 may not count). The specific contribution percentages for each bonus are listed in the promotion terms.
sbotob reserves the right to cancel, void, or confiscate bonuses and any associated winnings if we detect or suspect bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus multiple times; using betting strategies designed solely to clear wagering requirements with minimal risk (e.g., hedging opposite outcomes); collusion with other players; or any other activity that we deem to be in bad faith or contrary to the spirit of the promotion. Players found engaging in bonus abuse may have their accounts permanently closed and funds forfeited.
All sports bets are settled according to the official result as determined by the relevant governing body of the sport (e.g., FIFA for football, BWF for badminton). Bets on matches or events that are postponed, abandoned, or cancelled will generally be voided and stakes returned, unless otherwise specified in the specific sport's rules. For live in-play betting, bets placed after the outcome is already known (e.g., after a goal has been scored but before our system updates) may be voided.
All casino games including slots, live dealer tables, and virtual games use certified Random Number Generators (RNG) that are independently audited for fairness. Game rules, return-to-player (RTP) percentages, and payout tables are available within each game or on the game provider's website. sbotob is not responsible for technical malfunctions of third-party game providers, but we will work with the provider to resolve any issues and ensure fair outcomes.
Minimum and maximum bet limits vary by game type, betting market, and your account status. We reserve the right to refuse bets that exceed established limits or to lower limits for individual players based on their betting patterns and risk profile.
In the event of an obvious error in odds, results, payout calculations, or game malfunction, sbotob reserves the right to void affected bets and correct the error. This includes but is not limited to: incorrect odds displayed due to human or technical error; bets accepted after an event has already started or concluded; game software malfunctions resulting in incorrect payouts; or obvious mistakes in published results. We will make every effort to identify and correct errors promptly, and affected players will be notified.
sbotob is committed to promoting responsible gambling and protecting vulnerable players. We provide the following self-limitation tools accessible through your account settings:
If you feel that gambling is becoming a problem or affecting your daily life, please activate these tools immediately or contact our customer support team for assistance. For additional support, please visit our Responsible Gaming page for links to professional counseling services and gambling addiction helplines available in Indonesia.
The following activities are strictly prohibited and may result in immediate account suspension, confiscation of funds, and potential legal action:
sbotob reserves the right to suspend, restrict, or permanently close your account at our sole discretion if we believe you have violated these Terms & Conditions, engaged in fraudulent or illegal activity, or if required by law or regulatory authorities. In the event of account closure due to violation of terms, we may forfeit your account balance, void pending bets, and confiscate bonuses and winnings.
You may voluntarily close your account at any time by contacting customer support. Before closing your account, you must withdraw your remaining balance and meet all outstanding wagering requirements. Voluntary account closure is typically processed within 7 business days.
To the fullest extent permitted by law, sbotob and its officers, directors, employees, partners, and affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the platform, including but not limited to: loss of profits, revenue, or data; interruption of service; technical malfunctions or errors; unauthorized access to your account; or any other damages even if we have been advised of the possibility of such damages.
Our total liability to you for any claims arising from your use of sbotob shall not exceed the amount of deposits you have made to your account during the 12 months preceding the claim, or Rp 10,000,000, whichever is lower.
These Terms & Conditions shall be governed by and construed in accordance with international gaming law and the laws of the jurisdiction in which sbotob is licensed to operate. Any dispute, controversy, or claim arising out of or relating to these terms, your account, or your use of the platform shall be resolved through the following process:
If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the sbotob platform, please contact us through the following channels:
Our customer support team operates 24 hours a day, 7 days a week, including Indonesian public holidays, and includes Indonesian-speaking representatives to assist with any inquiries or issues.
These Terms & Conditions should be read in conjunction with our other policies:
sbotob operates under valid international gaming licenses with strict adherence to regulatory standards for player protection, fair gaming, and financial security.
All terms, bonus conditions, and wagering requirements are published clearly and in full. We believe in complete transparency with no hidden fine print or deceptive clauses.
Our customer support team is available around the clock via live chat, WhatsApp, and Telegram to answer questions about these terms or assist with any account issues.
Your personal information is protected by bank-grade SSL encryption and stored in compliance with international data protection standards. We never sell player data.
Strict 21+ age verification through our KYC process ensures that minors cannot access sbotob. Accounts found to belong to underage individuals are immediately closed.
All casino games use certified RNG technology independently audited for fairness. Sports betting odds are sourced from tier-one global compilers and regularly audited for accuracy.
Our support team is here to help clarify any aspect of these Terms & Conditions or assist with your account.
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